MSS407017
Review continuous improvement processes


Application

This unit describes the skills and knowledge required to undertake the local level review and further development of an existing continuous improvement (kaizen) process.

This unit applies to team leaders or managers with influence, authority and responsibility over teams and who have a role in leading improvement processes in a competitive systems and practices environment.

This unit applies to the review of existing continuous improvement processes in a team, area or department environment, or a small or medium sized enterprise.

No licensing or certification requirements exist at the time of publication. Relevant legislation, industry standards and codes of practice within Australia must be applied.


Elements and Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Review continuous improvement practice

1.1

Review performance against current key performance indicators (KPIs)

1.2

Review KPIs for ongoing relevance

1.3

Review current state of continuous improvement processes

1.4

Audit sustainability (social, ecological and economic) changes resulting from continuous improvement activity

1.5

Analyse problems to determine root cause

1.6

Identify areas for improvement to KPIs and continuous improvement processes

2

Develop plan for enhancing improvement processes

2.1

Prioritise areas requiring action

2.2

Develop solutions, including taking into account the impact of the solution on any codes of practice, standards, contracts and commercial or industrial agreements

2.3

Discuss solutions and implications with stakeholders

2.4

Compare outcomes from solutions to competitive systems and practices philosophy

2.5

Choose actions which are most compatible with competitive philosophy

2.6

Draft implementation plan for chosen action

2.7

Obtain required approvals and modify plan

3

Implement enhanced improvement process

3.1

Communicate changes to improvement processes to team members

3.2

Resolve issues and problems identified by team members

3.3

Obtain sign-off from process or system owner

3.4

Arrange for skills development to implement improvement processes

3.5

Arrange for required resources to be available

3.6

Establish and implement KPIs for modified continuous improvement process

3.7

Implement planned changes

3.8

Check the planned improvements have occurred

3.9

Take action to sustain improvement by standardising

Foundation Skills

This section describes those language, literacy, numeracy and employment skills that are essential to performance.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.


Sectors

Not applicable


Competency Field

Competitive systems and practices